This policy describes how Forex Funds Flow collects, uses, and protects your personal information when you access our platform and evaluation services.
Personal Data
“Personal Data” is information that can be used to identify you personally. We may collect:
Your payment and identifying information may be collected by Forex Funds Flow and/or through third-party vendors including payment processors, cloud server hosts, trading platforms, social media platforms, advertising platforms, website analytics providers, and other service providers.
Non-Personal Data
Non-personal data cannot be used on its own to identify an individual. We may collect your device information including GPS data, IP address, browser type, operating system, language preferences, referring URLs, device name, country, and information about how and when you use our Site. This is primarily used to maintain security, operation, and for internal analytics.
When non-personal data is combined with Personal Data we collect about you, it will be treated as Personal Data and used only in accordance with this Privacy Policy.
How We Collect Information
We collect information when you provide it directly, for example:
When you fill out registration forms
When you fill out feedback forms
When you fill out a purchase order form
When you contact us for any reason, including customer support
Information Collected Automatically
As you navigate through and interact with our Site, we may use automatic data collection technologies to gather certain information:
We do not automatically collect personal information, but we may tie this automatically collected information to Personal Data we collect from other sources.
Information Collected from Third Parties
We may receive information about you from third-party service providers we engage to assist in providing our Services, including social networking websites you link to your account, and trading platform providers (e.g., data about simulated transactions such as instrument type, open/close times, investment amount, profit/loss). For information on how these third parties process your data, please refer to their respective privacy policies.
We collect and use your Personal Data when we have a legitimate purpose to do so — based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, and/or your consent. We use collected information for the following purposes:
Retention Schedule
Up to 10 years from last contract termination
Max 5 years from last contract expiry (or until opt-out)
Max 6 months
Legal Obligations
As required by law (e.g. 10 years for tax documents)
Consent-Based Processing
Period specified in the consent
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not possible (e.g., information stored in backup archives), we will securely store and isolate it from any further processing until deletion is possible.
We may share your data based on the following legal bases: your consent, legitimate interests, performance of a contract, legal obligations, or vital interests. Specifically, we may share with:
Any disclosure of your personal data to third parties will comply with all applicable data privacy laws and with the policies of any covered third-party entities we work with.
Third-Party Services & Websites
Forex Funds Flow is not responsible for the privacy policies or other practices employed by websites linked to or from our Services, nor for the information or content contained therein. We encourage you to read the privacy statements of any linked third party.
Forex Funds Flow stores basic End User data on our servers, including name, email, and username. Payments are processed by our partners or service providers (e.g., Stripe). Personal Data may be stored in various locations globally.
Services Not Available In These Countries
Tanzania
North Korea
Venezuela
West Bank
Burkina Faso
South Sudan
Mozambique
Cote D'Ivoire
If you are using the Services from any other region, please be aware that your Personal Data may be transferred to, and processed in, countries other than your own, which may have different data protection laws. By providing your Personal Data, you consent to any such transfer and processing.
We employ physical, electronic, and managerial control procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information we collect, process, and store.
Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your Personal Data, we cannot guarantee the security of your information. Any transmission is at your own risk. In the event of a data breach, we will notify you via email or a prominent notice on the Services.
You have certain rights regarding your personal information, which may vary by your location.
Accessing and Controlling Your Information
State-Specific Privacy Rights (U.S.)
Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia (now or in the future) may have rights to:
Confirm whether we process their personal information
Access and delete certain personal information
Correct inaccuracies in their personal information (excluding Iowa and Utah)
Data portability
Opt-out of personal data processing for targeted advertising (excluding Iowa), sales, or profiling
Either limit (opt-out of) or require consent to process sensitive personal data
California Residents Under 18
EEA & UK Privacy Rights (GDPR)
If you are a resident of the EEA or United Kingdom, you may have certain rights under the GDPR. Our legal basis for processing includes the necessity to contract with you and our legitimate interests in performing services, fraud prevention, information security, direct marketing, and legal compliance.
Right Not to Be Subject to Automated Decision-Making
Except where processing is necessary for entering into, or performance of, a contract, where permitted by applicable law, or based on your express consent, you have the right not to be subject to any decision based solely on automated processing, including profiling, which produces legal effects or similarly significant effects concerning you.
Not Directed to Persons Under 18
Do Not Track Settings
We do not track our Users over time and across third-party websites to provide targeted advertising and do not specifically respond to Do Not Track (“DNT”) signals. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
Changes to the Privacy Policy
It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our End Users' or Visitors' Personal Data, we will notify you by email to the primary email address specified in your account or through a prominent notice on the Services. Such changes will be effective when posted.
The date the Privacy Policy was last revised is identified at the top of the page. Your continued use of our Services following the posting of any modification shall constitute your acceptance of the amendments. You can choose to discontinue use of the Services if you do not accept any modified version of this Privacy Policy.
If you have any questions or comments about this Privacy Policy, or if you would like to file a request about the data we hold or file a deletion request, please contact Customer Support at:
Customer Support